OVERVIEW
Welcome to Trensho.com, operated by MK-Trensho, the general e-commerce division of Mankailash Sales and Marketing Private Limited (“we”, “us”, “our”).
MK-Trensho operates this website and provides all related information, features, products, and services (collectively, the “Services”).
Our store is powered by Shopify, which enables us to operate and deliver the Services to you.
These Terms of Service (“Terms”) govern your use of our website and Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please discontinue use of our Services.
1. ACCESS AND ACCOUNT
By using our Services, you confirm you are at least the age of majority in your region or have permission for any minor dependents accessing the Services via your device.
To access certain features or place an order, you may need to provide details such as your name, email address, payment information, and shipping details. You agree that all information you provide is accurate and complete.
You are responsible for safeguarding your account credentials and all activity under your account. Accounts are non-transferable.
2. OUR PRODUCTS
We strive to display product details accurately. However:
We do not guarantee that product expectations will match images displayed online.
3. ORDERS
Placing an order constitutes an offer to purchase.
We may accept or decline any order at our discretion. Your order is confirmed only after payment is processed and acceptance is communicated.
Order cancellations may not be possible after confirmation.
All purchases are subject to our Refund & Return Policy [LINK].
4. PRICES & BILLING
Prices may change without notice. The price at the time of purchase is final.
Unless stated otherwise, prices exclude:
You agree to provide accurate billing and payment information and authorize us to charge your provided payment method.
5. SHIPPING & DELIVERY
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs, or external factors.
Risk of loss passes to you once the product is handed to the carrier.
6. INTELLECTUAL PROPERTY
All content—including trademarks, images, graphics, text, reviews, videos, logos—belongs to MK-Trensho or our licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, or distribute any part of the Services without written permission.
7. OPTIONAL TOOLS
We may offer access to third-party tools. These are provided “as is” and we are not liable for issues arising from their use.
8. THIRD-PARTY LINKS
Our site may contain third-party links. Accessing third-party websites is at your own risk. Review their policies before engaging in transactions.
9. RELATIONSHIP WITH SHOPIFY
This section must remain unchanged as per Shopify guidelines.
Our store is powered by Shopify; however, purchases are made directly with MK-Trensho. Shopify is not responsible for your transactions with us. You release Shopify from any claims arising between you and MK-Trensho.
10. PRIVACY POLICY
Your data is processed in accordance with our Privacy Policy [LINK].
Some information is also processed by Shopify and partners to improve the Services.
11. FEEDBACK
If you submit reviews, suggestions, ideas, or any content (“Feedback”), you grant us a worldwide, royalty-free license to use and publish it.
You confirm you own the rights to the Feedback and that it does not violate any laws or third-party rights.
12. ERRORS AND OMISSIONS
We may correct errors or inaccuracies related to product details, pricing, availability, or shipping at any time, even after an order is submitted.
13. PROHIBITED USES
You agree not to:
Violation may result in account termination.
14. TERMINATION
We may terminate your access at any time for violation of these Terms.
Sections such as Intellectual Property, Privacy, Liability, and Indemnification survive termination.
15. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without guarantees regarding accuracy, performance, or error-free operation.Some jurisdictions may not allow certain warranty limitations.
16. LIMITATION OF LIABILITY
To the fullest extent allowed by law, MK-Trensho, Shopify, and our affiliates are not liable for indirect, consequential, punitive, or incidental damages, including loss of profits, data, or savings.
17. INDEMNIFICATION
You agree to indemnify MK-Trensho and Shopify against claims arising from your misuse of the Services or violation of these Terms.
18. SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
19. WAIVER & ENTIRE AGREEMENT
Failure to enforce a right does not waive it.
These Terms, together with our policies, constitute the entire agreement.
20. ASSIGNMENT
You may not transfer your rights under these Terms.
We may assign our rights at any time without notice.
21. GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Mankailash Sales and Marketing Private Limited is headquartered (India).
22. HEADINGS
Section headings are for convenience only.
23. CHANGES TO TERMS
We may update these Terms at any time. Changes become effective upon posting. Your continued use implies acceptance.
24. CONTACT INFORMATION
If you have questions about these Terms, contact us at:
Trading Name: MK-Trensho (A Division of Mankailash Sales and Marketing Private Limited)
Customer Care Email: customercare@volteelectricals.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone: +91 9640 300 400
CIN / Business Registration Number: [ CIN U51909KL2016PTC046187]
GST / VAT Number: 32AAKCM4246K1ZC